The participant from Chile requested a withdrawal a lot less than two weeks previous to distributing this criticism. The payment hasn’t been processed nevertheless. The criticism was turned down since the player didn't respond to our messages and queries.
Las solicitudes de retiro han sido rechazadas debido a datos incorrectos ingresados para la acreditación de fondos (detalles bancarios). No podemos procesar el retiro a datos incorrectos, ya que esto podría resultar en la pérdida de sus fondos.
according to the demonstrated matches of private aspects and products/IPs utilized to accessibility the System from both equally linked accounts, It will be very hard or probable impossible to show anything. The casino acted in accordance with its conditions and terms, and during the presented situations, we will be able to take its selection.
The participant from Albania had to begin with complained a couple of delayed withdrawal from an online casino. following the intervention of your grievances Team, the casino had assured they experienced processed the withdrawal as well as player had verified receipt of his funds. The criticism was marked as solved.
We asked for detailed information through the player and communicated Along with the casino, which outlined the essential files. Irrespective of extending the response time by 7 times, the player did not reply. Therefore, the grievance was rejected as a result of lack of response.
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The player from Thailand is discouraged Along with the delayed withdrawal that has been pending for weekly. The complaint was turned down because the participant didn't respond to our messages and inquiries.
The participant from Chile experienced seasoned troubles by having an online On line casino that refused to deposit her winnings. She had tried to verify her files a number of situations, nevertheless the On line casino experienced not approved them. The casino had asked for distinct files, together with pictures of each side of her ID and also a bank assertion.
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